Effective date: June 11, 2023
This Privacy Policy describes how Toot Your Own Horn, LLC (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, submit information through, or make a purchase from toot-your-own-horn.com (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. This is referred to as “Device Information.”
As you browse the Site, we may also collect information about the pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you submit a form on the Site (for example, registering for a webinar or requesting resources), we may collect information such as your name, email address, and phone number. This is referred to as “Form Information.”
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, payment information, email address, and phone number. This is referred to as “Order Information.”
2. How We Use Your Information
We use Order Information to:
Fulfill and process orders, including payments
Provide invoices and order confirmations
Communicate with you about your order
Screen orders for potential risk or fraud
We use Form Information to:
Provide requested resources (such as webinar links and related materials)
Send confirmations and reminders for events you registered for
Provide customer support and respond to inquiries
Communicate with you based on what you requested or opted in to receive
We use Device Information to:
Screen for potential risk and fraud
Improve and optimize our Site
Measure performance of marketing and advertising campaigns
3. SMS/Text Messaging
If you opt in to receive text messages from Toot Your Own Horn, LLC, we may send SMS messages such as:
Webinar confirmations and reminders
Access links and requested resources
Customer support messages
Optional scheduling messages for consultations
Message frequency varies. Msg and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or email [email protected].
We collect opt-in consent through our online forms (including a checkbox) and store your phone number and messaging preferences for the purpose of sending these communications.
4. Sharing Your Personal Information
We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we may use analytics tools (such as Google Analytics) to understand how visitors use the Site.
We may also share your Personal Information with service providers that help us operate our business and deliver communications, including email and SMS messaging providers, website hosting, and payment processing. These providers may only use your information to perform services for us.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.
5. Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.
If you are a resident of certain U.S. states, you may have similar rights under applicable privacy laws. You can contact us to request access, correction, or deletion of your personal information, subject to applicable legal exceptions.
6. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by contacting us, subject to any legal requirements to retain certain records.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We recommend reviewing this page periodically for any changes. Any changes are effective when posted on this page.
8. Contact Us
If you have any questions or suggestions about this Privacy Policy, contact us at: